Security & Controls
Security and controls you can trust
We design for accuracy, clear records, and access control so teams can use AI safely in regulated environments.
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Role-based access
Users only see what they are allowed to see, based on role.
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Sources shown by default
Answers are based on approved documents, and source links are included.
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Version awareness
The system tracks document dates and versions to avoid outdated guidance.
Operational controls
- Document approval workflow (optional)
- Feedback capture and review
- Confidence thresholds with human review routing
- No-answer behavior when source context is missing
Audit and monitoring
- Logs for user query, sources used, and output
- Change logs for SOP updates
- Regular evaluations to prevent drops in quality
- Usage analytics by team and process
Controls are configured to match your security requirements (cloud, VPC, or on-prem).
Deployment options
- Multi-tenant SaaS (fastest start)
- Single-tenant VPC (isolation)
- On-prem or private cloud (data residency)
Compliance support
- SOC 2 readiness support for customer-led audits
- Data encryption in transit and at rest
- Personal data minimization and retention controls
- Single sign-on and role-based access available